IT Help Desk

IT Help Desk

The Texas Southmost College IT Help Desk provides technical assistance to TSC students, faculty, and staff by use of effective service delivery and technical expertise. We strive to provide an information technology environment that supports both instructional and business objectives as well as one that encourages employees to achieve excellence in job performance.

The TSC Help Desk assists students having technical difficulties such as general login issues and Pearson e-college functionality issues. TSC Faculty and Staff can contact the Help Desk for these kinds of issues as well as to submit a work order should they require assistance that is not immediately resolvable over the phone.

Cisco Phone Reference Guides

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Helpful Links

Purchase Discounted Software
www.hied.com/tsc

Office 365 email Tutorial
http://labs.officeignite.com/Guides/Exploring%20the%20Inbox.htm

Self Service Password Utility
https://pwreset.tsc.edu

Help Desk FAQs
http://www.tsc.edu/index.php/current-students/it-help-desk/frequently-asked-questions.html

Navigating With Pearson Learning Studio

Pearson Technical Requirements
http://help.ecollege.com/LS_Tech_Req_WebHelp/en-us

Pearson Student FAQs
http://www.tsc.edu/index.php/current-students/it-help-desk/pearson-student-faqs.html

Pearson Faculty FAQs
http://www.tsc.edu/index.php/current-students/it-help-desk/pearson-staff-faqs.html

Last Updated on Wednesday, 01 July 2015 10:16