|Frequently Asked Questions|
Q: What’s my username?
A: Usernames are uniquely assigned to every student and MUST be entered in lowercase at login. They ARE NOT the same as UTB Online usernames. Once students are admitted to TSC, the Admissions staff provides them with their username and default password. If they did not receive a TSC username, they can contact the admissions office or stop by the Oliveira Library Welcome Center.
Q: What’s my default password?
A: By default, your initial password is your First initial (CAPITALIZED) + Last initial (lowercase) + the the seven digits of your student id number. Example: Name: John Doe, ID Number: 1234567 = Jd1234567
Q: I don’t remember my password, can I reset it?
A: If you changed your password and setup your challenge questions in the self-service password utility site (https://pwreset.tsc.edu), you can go back to that site, click on the “Reset Password” link, enter your username, and answer your challenge questions. You will then be able to reset your password. If you did not setup your challenge questions and reset your password, you can use your default password.
Q: I don’t remember my password and I don’t remember the answer to my challenge questions. Can you reset the password for me?
A: Please contact the Admissions office for further assistance.
Q: Why can’t I login?
A: There are a few reasons you might not be able to log in.
Q: I just received my username and password from Admissions, what’s do I do next?
A: Login with those credentials to pwreset.tsc.edu. Here you will login and change your password to one of your choice. Please remember that the password has to have 1 capital letter, 1 number, and a minimum of 8 characters. It CANNOT have any part of your username or include your ID# (Ex: Mytscpwd13). You can also setup your challenge questions in case you forget your password in the future.
Q: Where do I access my TSC email?
Q: Where do I register for classes?
A: To register for classes, go to TSC Online by visiting www.TSC.edu/MyTSC and clicking the TSC Online icon.
Q: How do I access the student wireless at TSC?
A: Just select eduroam on your wireless settings screen, then follow the on-screen instructions. Use your TSC login credentials to configure your initial login to eduroam.
Q: I have some questions regarding Pearson Learning Studio. Where can I get help?
Q: I’ve seen other colleges offer their students discounts for purchasing computers. Does TSC offer a discount on computer products?
A: YES! TSC has partnered with Dell to provide discounts to students. Go to http://dell.com/dellu/TSC for more information.
|Last Updated on Tuesday, 20 October 2015 13:41|