Veterans and Military Services

Veterans Benefits FAQs
  1. How long will it take for the Department of Veterans Affairs to begin monthly payments?

  2. Original new claims may take up to twelve weeks to process. (The Department of Veterans Affairs must develop the claim for eligibility and then make the award). In the case of a returning student it may take up to eight weeks to process since we use the electronic certification now. A student may track the educational claim by calling 1.888.442.4551.

  3. Will the Department of Veterans Affairs pay for courses that are not in my major program?

  4. Normally, federal law prohibits payment for courses that do not lead to a student's educational objective. Students may be paid for a course not in his or her major program under certain circumstances:
    • If it is a valid prerequisite for a course that is required in your major program.
    • A student may enroll in more than 12 semester hours. The Department of Veterans Affairs pays full-time benefits for 12 or more semester hours. If a student enrolls in 12 semester hours which are in the major program, he or she may enroll in additional hours which do not have to be in the major program.
    • A student may obtain a Letter of Substitution from the department for a course which may be substituted for a course that is required in the major program.
    • On a Student's final graduating semester, if the student is enrolled in at least one course that is required in the major program, he or she may enroll in courses which do not have to be in the major program for the purpose of rounding-out to full-time.

  5. How can I contact the Department of Veterans Affairs?

  6. The Department of Veterans can be reached via the Internet at: or by phone at:
    • For educational benefits: 1.888.442.4551
    • For other VA benefits: 1.800.827.1000

  7. What happens if I drop a course?

  8. If a student withdraws after the school's drop period, the Department will reduce or stop benefits on the date of reduction. If the student is assigned a non-punitive ("W") grade, he or she may have to repay all benefits for the course unless there are mitigating circumstances (illness, illness or death in the immediate family, changes in employment, or lack of child care).
    • The first time a student withdraws from up to six (6) credit hours, the Department of Veterans Affairs will "excuse" the withdrawal and pay benefits for the period attended.
    • If a student completes the term and receives a grade for a course (other than remedial) that does not count toward graduation he or she may have to repay all benefits for the course.

  9. As a student eligible to utilize Department of Veterans Affairs Educational Benefits can I also apply for Federal Financial Aid or Scholarships?

  10. Yes, receiving education benefits through the Department of Veterans Affairs does not preclude you from also applying for financial aid or scholarships.

  11. Where do I request military records and transcripts?

  12. Obtaining Military Transcripts
    You can obtain your military transcript from the website below. Your military transcript provides us with documentation of training you received in the service so we can grant you college credit hours for it.

    Obtaining Military Records
    Request Your Military Service Record (DD Form 214 & SF-180) at

  13. How do I get my GI Education Benefits started?

  14. Go to www.GIBill.VA.Gov, create a VONAPP account and complete the online application.

    • Submit a complete veterans on-line application at
    • First time recipients must select Educational Benefits (Form 22-1990)
    • Transfer or changing program of study select Change of Program/Place of Training (Form 22-1995)
    • After submitting the on-line application, please allow 4-6 weeks after submission for a Certificate of Eligibility via mail.

  15. I plan to transfer to a university to get my bachelor’s degree. I do not plan on getting a degree from TSC, why do I have to follow a TSC degree plan?

  16. According to the Veterans Administration, every student enrolled at TSC must follow a TSC degree plan to receive their benefits. Every semester, we recommend that you visit a counselor or an advisor who will assist you in selecting the correct degree plan to ensure that the classes you are taking for transfer will be covered. Therefore, it may be necessary to change your degree plan periodically in order to meet your overall transfer goals. Changing your degree plan will likely lead to a delay in the receipt of your benefits.

  17. Can I be eligible for two or more education benefits?

  18. Yes, you may be eligible for more than one VA education benefit program. However, you may only receive payments from one program at a time. You can receive a maximum of 48 months of benefits under any combination of VA education programs for which you qualify. 

  19. Can I use my Hazlewood with my VA educational Benefits?

  20. Yes, however, if you are receiving 100% eligibility benefits for Chapter 33 Post 9/11 or Chapter 31 Vocational Rehabilitation, you are NOT eligible to use Hazelwood benefits simultaneously.
Last Updated on Tuesday, 03 June 2014 10:55