Skills for Small Business Development Grants

Executive Leadership Academy
Learning Objectives: It is expected that the participants of the ELA will leave with the specific leadership skills that will allow them to be more effective leaders.

Targeted Audience: Because (by definition) everyone is a leader, the ELA is designed for anyone wishing to comprehensively develop leadership skills to better enable them to reach goals.

Teacher Leadership Academy
Learning Objectives: It is expected that the participants of the TLA will leave with the specific leadership skills that will allow them to be more effective leaders.

Targeted Audience: Because (by definition) everyone is a leader, the TLA is designed for anyone working in the educational system wishing to comprehensively develop leadership skills to better enable them to reach goals.

Parent Leadership Academy
Learning Objectives: It is expected that the participants of the PLA will leave with the specific leadership skills that will allow them to be more effective leaders in their families and communities.

Targeted Audience: Because (by definition) everyone is a leader, the PLA is designed for parents who are wishing to comprehensively develop leadership skills to better enable them to reach goals and lead their families more effectively.

Student Leadership Academy
Learning Objectives: It is expected that the participants of the SLA will leave with the specific leadership skills that will allow them to be more effective leaders in school, families, and community.

Targeted Audience: Because (by definition) everyone is a leader, the SLA is designed for students wishing to comprehensively develop leadership skills to better enable them to reach goals.

Board Training
Learning Objectives: It is expected that board members of organizations will take an active role in carrying out the responsibilities of a board member to include creating or enhancing the organization culture so that it promotes clarity of focus, documentation of efforts, communication of expectations, and implementation of priorities. In addition, it is expected that the board members will be more connected to the Vision/Mission of the organization.

Targeted Audience: Leadership members and Board Members

Workforce Training
Learning Objectives: It is expected that participants of the Workforce Training will gain skills that will allow them to be more effective employees.

Targeted Audience: Full time and part time employees of small and large businesses.

HIPAA in the Workplace
Learning Objectives: Participants of the training will develop a better understanding of the rules and regulations provided by HIPAA. Our HIPAA in the Workplace training course is meant to satisfy the training requirement under HIPAA and provides an emphasis on HIPAA Privacy but with an overview of the other parts of HIPAA such as HIPAA Security as well. Everyone must take this course to satisfy the training requirements under HIPAA.

Targeted Audience: Leadership Teams as well as personnel in the delivery of service. Additionally, any single individual who works for an organization involved in direct medical treatment of patients.

Stratigic Planning
Learning Objectives: It is expected that the stakeholders of the organization will take active role in developing the Strategic Plan for the business. At the conclusion of the project, participants will have a Stratigic Plan that allows for clarity of focus, documentation of efforts, communication of expectations, and implementation of priorities environment as well as strengths, weaknesses.

Targeted Audience: Leadership Teams for organizations

Leadership Retreats
Learning Objectives: Participants of this retreat will develop deeper professional relationships with colleagues. In addition, participants will participate in setting personal goals that align to the professional goals of the organization. The team of participants will also develop two overarching goals for effective team building and goal setting.

Targeted Audience: Leadership Teams as well as all personnel in the delivery of service.

Sexual Harassment Training
Learning Objectives: The participants of this training will understand how to prevent discrimination and sexual harassment in the workplace.

Targeted Audience: All personnel in the delivery of service.

CPR Training
Learning Objectives: Participants in this training will learn how to respond to common first aid emergencies, including burns; cuts; head, neck and back injuries and more. In addition, participants of this training will learn how to respond to cardiac and breathing emergencies in adults, including the use of automated external defibrillators (AED).

Targeted Audience: All personnel in the delivery of service

360 Degree Feedback
Learning Objectives: The participants of this training will understand the meaning and importance of a 360 degree feedback in assessing their leadership style and effectiveness. Participants will obtain the instructions and documents necessary to participate in a 360 degree feedback project.

Targeted Audience: All personnel in the delivery of service

Oral Communication
Learning Objectives: It is expected that the participants of this training have a better understanding of the rules and protocol for effective professional oral communication. In addition, participants of this training will be able to take the concepts learned and apply them to their particular leadership situation. Participants will learn skills that can lead to improved communication in the workplace.

Targeted Audience: All personnel in the delivery of service

Are You a 10? The Ten Characteristics of a Servent Leader
Learning Objectives: It is expected that the participants of this session will with a better understanding of the Servant Leadership theory. It is also expected that the participants will be able to take the ten characteristics of a Servant Leader and apply them to their particular leadership situation.

Targeted Audience: Because (by definition) everyone is a leader, this session targets anyone and everyone who works in the institution. Leadership is a learned skill and everyone must continuously be developing it. This training is intended for all personnel in the delivery of service.

Leading in Transfomration
Learning Objectives: It is expected that the participants of this training will leave with a better understanding of the benefits of Transformational Leadership. It is also expected that the participants will be able to take the behavior facets of Transformational Leadership and apply them to their particular leadership situation.

Targeted Audience: Because (by definition) everyone is a leader, this session targets anyone and everyone who works in the institution. Leadership is a learned skill and everyone must continuously be developing it. This training is intended for all personnel in the delivery of service.

Written Communication
Learning Objectives: It is expected that the participants of this training will have a better understanding of the rules and protocol for effective professional written communication. In addition, participants of this training will be able to take the concepts learned and apply them to their particular leadership situation. Participants will learn skills that can lead to improved written communication in the workplace.

Targeted Audience: All personnel in the delivery of service

Business Ettiquette for Leadership
Learning Objectives: It is expected that the participants of this training will have a better understanding of the rules of etiquette in the workplace. In addition, participants of this training will be able to take the concepts learned and apply them to their particular leadership situation. Participants will learn skills that can lead to improved productivity, better management, and an overall increase in professional growth that will help leaders be more successful.

Targeted Audience: All personnel in the delivery of service

Conflict Management in the Workplace
Learning Objectives: It is expected that the participants of this training leave with a better understanding of Conflict Management and how it is related to productivity and leadership. It is also expected that the participants will be able to take the concepts learned apply them to their particular leadership situation. Participants will learn skills that can lead to improved job satisfaction, increased job performance, and improved organizational outcomes.

Targeted Audience: All personnel in the delivery of service

Get Organized! Goal Setting and Organizational Skills
Learning Objectives: It is expected that the participants of this training will leave with a better understanding of Organizational Skills and how they help with productivity and leadership. It also expected that the participants will be able to take the concepts learned and apply them to their particular leadership situation. Participants will learn skills that can lead to improved productivity, better management, and an overall increase in professional growth that will help leaders be more successful.

Targeted Audience: All personnel in the delivery of service

Leading in Customer Service
Learning Objectives: It is expected that participants will take an active role in understanding their part in the organization reaching the vision/mission. At the conclusion of the training module, participants will have a better understanding of their role in the organization achieving goals and their role in representing the core values of the organization. This training will provide information and tips that will help employees build better relationships with customers through superb Customer Service. Participants are expected to learn the importance of first impressions, why active listening is important to customer service, tips on properly communicating on the telephone and through email, and how to handle difficult customers.

Targeted Audience: Front line personnel as well as supervisors will benefit from this training. In addition, this training is intended for all personnel in the delivery of service.

New Courses Available:

  • OSHA
  • Fraud/Abuse
  • Building Customer Loyalty
  • Building Patient Loyalty
  • Communicating with the Difficult Customer
  • Communicating with the Difficult Patient
  • Leading in Customer Service II
  • Telephone Etiquette
  • Leadership Coaching
Last Updated on Friday, 05 April 2019 12:29